Finding qualified tenants is just the beginning of our list of services. Owners who engage our Full-Service Property Management services enjoy these benefits:
- Online account access enabling owners to review their real estate portfolios any time, anywhere in the world including viewing monthly statements, maintenance invoices and leases.
- Prompt and friendly responses to tenant maintenance requests, including a 24/7 emergency response for property-threatening issues.
- Six month inspections on your home as well as move-in & move-out inspections to protect your property and maintain it’s excellent condition.
- Representation in small-claims court in the event that a tenant defaults on his or her rent.
- And much, much more!
Our Management Team
- Shanon Civils, Broker/Owner firstname.lastname@example.org
I am a true native of Jacksonville, NC growing up in the Southwest area and have seen the growth of Jacksonville and the surrounding areas. I moved to Raleigh, NC in 1992 and attended North Carolina State University and completed my Batchelor of Science degree in Business Management and Marketing in 1995. Started my career in property management and then returned home to continue my real estate career. My education and years of experience in real estate have given me extensive knowledge to help my clients with all their real estate needs whether it’s buying, selling, renting or property management. Over the length of my real estate career, I have consistently been a top producing agent and have earned numerous designations. Among them are the Accredited Buyer Representative (ABR) and the Certified Residential Specialist (CRS).
- Lisa Darby, Broker/Owner email@example.com
I am a native of Tifton, Georgia. I moved to Jacksonville, NC in 1989 from Okinawa, Japan with my husband courtesy of the Marine Corps. I began my real estate career in 1990 and have seen many changes come to Jacksonville and the real estate market over the years. With over 22 years of experience, I have helped many families make the transition to and from Jacksonville as stress free as possible. Whether you are buying or selling your home, I am always there providing you with the care and commitment you and your family deserve. I have earned many designations throughout my real estate career to include the designation of ABR (Accredited Buyer Representative) and the designation of CRS (Certified Residential Specialist). I have also been a consistent Million and Multi-Million Dollar Producer since my first full year in Real Estate.
Why Realty Shop & Property Management?
Knowledge of the marketplace
Our vast experience coupled with our exclusive knowledge of comparable properties and market demand enables us to determine the fair market rent for your home. Pricing right leads to less vacancy, which brings a higher return on your investment!
Our aggressive, yet focused marketing enables us to find qualified tenants faster. Our comprehensive web-based marketing with over 50 search engines results in many calls and emails each month with inquiries about our properties.
Identifying Qualified Tenants:
We thoroughly investigate tenants to ensure they are financially qualified for your property. Our screening includes a credit check, rental reference with eviction notification, criminal background check including sex offender database and employment income information. This screening is designed to eliminate prospective tenants who may default on rent or damage property.
Vacant or occupied, our staff and property manager will keep an eye on your property to ensure that it is being taken care of. We are reachable by phone for emergency maintenance requests 24/7 365 days a year.
Quality Maintenance at Excellent Prices:
Our In-House Property Maintenance Division gives you the convenience and expertise of an insured, reliable and established company that has been in business for 10+ yrs.
Realty Shop & Property Management has worked hard to offer the highest level of customer service to our owners, tenants, and prospective tenants. Our staff is available to provide prospective tenants with property information, schedule convenient showings, and facilitate a thorough review of the lease. Our tenants have the ability to pay rent online, submit maintenance requests online, as well as, initiate emergency maintenance requests via a 24 hour service. Our owners also enjoy online access to their entire real estate portfolio and receive their owner proceeds electronically each month.